Help Center
Frequently Asked Questions
Everything you need to know about our handcrafted wall art, ordering process, and care instructions.
Orders & Shipping
Each piece is handcrafted to order, so please allow 5–10 business days for production. Once shipped, delivery typically takes 3–7 business days for Europe and 7–14 business days for North America and the rest of the world.
Yes — we ship to over 30 countries worldwide. Every order is carefully packaged with custom protective crating to ensure your artwork arrives in perfect condition.
Shipping within Europe is free on all orders. For North America, shipping is $35 for standard sizes (50×70 cm) and $55 for large formats (70×100 cm). Other regions may vary — exact costs are calculated at checkout.
Absolutely. Once your order ships, you'll receive a confirmation email with a tracking number. You can also track your order anytime on our Track Order page.
Products
The Stone Series features three-dimensional textured wall sculptures inspired by natural stone formations. Each piece is handcrafted using a proprietary layering technique that creates depth and movement, making every artwork truly one of a kind.
We offer three standard sizes: 50×70 cm ($299), 70×70 cm ($349), and 70×100 cm ($549). Custom sizes may be available upon request — please contact us for details.
Yes, every piece is entirely handcrafted by our artisans. From the initial texturing to the final finishing, each step is done by hand, which is why no two pieces are exactly alike.
Our sculptures are made from high-density mixed media on premium wooden frames. The textured surfaces use a proprietary plaster and pigment formula that ensures durability and a luxurious matte finish.
Each design in our collection is produced in a limited run of 50 pieces. Once all 50 are sold, that design is retired permanently. Every piece comes with a numbered certificate of authenticity.
Returns & Payments
We offer a 14-day return policy from the date of delivery. Items must be unused and in their original packaging. Because each piece is made to order, we ask that you review your selection carefully before purchasing.
We accept all major credit and debit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, and PayPal. All transactions are processed securely through Stripe.
Yes. If you return your artwork within 14 days of delivery in its original condition, we'll issue a full refund to your original payment method. Refunds are typically processed within 5–7 business days.
Care & Maintenance
Our sculptures are designed for indoor display. Dust gently with a soft, dry cloth or a feather duster. Avoid using water, cleaning sprays, or abrasive materials on the textured surface.
We recommend avoiding prolonged direct sunlight, as UV exposure may cause subtle color shifts over time. A spot with indirect natural light or ambient lighting is ideal to showcase the texture and depth of each piece.
The wooden frame can be wiped with a slightly damp cloth followed by a dry one. For the textured surface itself, stick to dry dusting only.
Still have questions? Get in touch